Yes, The Outset is closing. The Outset, Scarlett Johansson's skincare brand for sensitive skin, said on its official website on Monday, Sept. 28, 2026 that it "has made the decision to wind down operations." People reported the farewell message thanked customers for welcoming the brand into their routines, according to the People report. The notice ends a four-year run for the brand Johansson co-founded in March 2022 with beauty and fashion executive Kate Foster.
Medical information disclaimer: This article is for general educational purposes only and does not provide medical advice, diagnosis, or treatment. Always consult a physician or other qualified health professional about symptoms, medications, tests, or treatment decisions.
Table of Contents
- What the brand actually announced
- Can you still buy The Outset products?
- What kind of skincare was The Outset?
- What should sensitive or acne-prone users do next?
What the brand actually announced
The statement was brief and direct. It said operations would wind down and closed the brand's online store to new shopping. All existing orders will still be processed and fulfilled, Just Jared reported, citing the shutdown notice in the Just Jared report.
That promise matters most if you ordered shortly before the announcement. No replacement line, relaunch, or buyer was announced. Readers should treat the website closure as final unless the brand posts another statement.
Can you still buy The Outset products?
The official online store is closed. Practically, remaining access comes only through existing orders and leftover stock at other sellers. The brand had expanded beyond direct sales to Sephora, Nordstrom, Amazon and Shopbop.
Glossy described that wider retail footprint in the Glossy report. Check the seller, return window, and expiration date before buying leftover stock. Do not stockpile cleansers, serums, or moisturizers far beyond their normal use period.
What kind of skincare was The Outset?
The Outset positioned itself as clean, vegan, allergen-free skincare for sensitive skin. It began direct-to-consumer with five to six products before adding retail partners. That sensitive-skin focus drew shoppers who react to fragrance, harsh exfoliants, or heavy occlusives.
A short routine with fewer actives can also suit people managing breakouts alongside redness or dryness. An initial Sephora launch was planned for April 2022. Later distribution added other major beauty and general retailers.
What should sensitive or acne-prone users do next?
Finish and monitor products you already own. Note the product name, how often you use it, and any stinging, clogging, dryness, or breakouts. If a favorite is nearly empty, look for the function rather than the name. Identify whether it was a gentle cleanser, hydrating serum, lightweight moisturizer, or barrier-support cream, then seek the same role with simple, fragrance-free ingredients.
Patch-test any substitute along the jawline for several days. People with persistent acne, rosacea, eczema, or contact allergy should bring the ingredient list to a dermatologist before switching routines. Leadership had already changed before the closure. Co-founder and CEO Kate Foster Lengyel, who handled day-to-day operations, stepped down in 2025. The farewell message gave no detailed financial or operational reason, and trade coverage notes that further official details had not been released.